Sudheer Kaavil Valappil

Site Director, Global Shared Services Center, Becton Dickinson


Shared Services / BPO industry thought leader with expertise across multiple domains, regions, functions and building high impact teams. Well recognized for results in continuous innovation, complexity management, building strong governance and large scale transformations/MoC. Highly regarded leadership coach and mentor. Has been exposed to an array of interesting roles globally over 17+ years of professional adventures across the domains of banking, finance, supply chain, IT, HR, customer service and sales operations.

Currently, Sudheer is leading a rapidly growing multi functional Global Shared Services Center in Wroclaw which supports end to end supplier, customer and employee services. Becton Dickinson is currently 350+ associates supporting the domains of finance, HR, customer service, master data, tech services, compliance, quality, e-commerce and others. The center has scaled as a strategic enabler for BD in Europe. The roles supported from the center have evolved from transactional to CoE level and select strategic global/regional roles. BD Wrocław focus is to provide service excellence and technology enabled innovation at best in class cost structures. To enable this vision, BD is building an intellectually inviting and health focused workplace for its passionate and talented team.


Meet on the Power of International Teams Conference:


Poprzez kultury i struktury. Jak zwiększać obszary wpływu w międzynarodowej organizacji?
Expanding Areas of Influence in an International Business Context.